Course List


  • Query Studio is an ad hoc reporting tool that can be used to produce queries against enterprise data. Participants will be granted access to Query Studio upon completion of training. Additional ARM forms and approval to access specific data sets may be required. 

    Monday, July 10

    1:30 p.m. – 4:30 p.m

  • Would you like to set up your own Business Intelligence reports, or send them to other people automatically according to a schedule? Attend this course for an overview of Business Intelligence basics, plus tips on making Business Intelligence work for you.

    Monday, June 12

    1:30 p.m. - 4:30 p.m.

  • Violence in the workplace exists along a spectrum with signs along the way. Identifying and addressing behaviors of concern in a timely manner is essential to preventing violence in the workplace.Instructors from the MSU Police Department will provide instruction on how to identify these behaviors of concern, give tips on intervention, and will give valuable training on how to respond during a violent incident such as an active shooter in your workplace.This course was formerly titled "Recognizing and Preventing Violence in the Workplace"

    Thursday, June 22

    2:00 p.m. - 4:00 p.m.

Personal Development

  • Prepare for the Road Next Traveled.  Will you elect to take your social security benefits at the right time? Learn about this and many other issues critical to your retirement planning.
    Thursday, June 8
    8:30 a.m. - 4:30 p.m.
  • If you know you’d like to retire in the next 3-7 years, this class will cover a range of pre-retirement issues to help you reach that goal.

    Thursday, June 15, 2017

    8:30 a.m. – 4:30 p.m.

  • This interactive session is divided into three segments. In the first part of the program, participants will work to understand and identify categories associated with the various labels we apply to ourselves and others in our everyday lives. In the second portion of the program, participants will consider the ways in which these categories apply to themselves and how this shapes their interactions with others. The final portion of the program will introduce particpants to an exercise designed to enhance self-awareness and bridge connections.

    Tuesday, June 27

    8:30 a.m. - noon

  • Learn how to define and establish professional development goals and use the self-paced, online learning resource, elevateU, to achieve those goals and boost your career.

    Wednesday, July 12

    1:30 p.m. -4:30 p.m.

  • E-mail. Interruptions. Project transitions. Office clutter. Social and other media. Text messages. Even family and friends. These seven “distractors” sometimes make it almost impossible to get anything done. It sometimes seems like there is always SOMETHING getting in the way of what you really need to do.

    Wednesday, August 9, 2017

    8:30 a.m. - noon

  • Have you ever wondered why some people just don’t get you? Or ever thought “I cannot even begin to know what my boss needs—even when I ask, I am still not sure.” Most of us have felt that way at one time or another! The good news is there’s a simple tool designed to help you understand yourself AND other people too. Everything DiSC® helps you build more effective working relationships based on an understanding of different behavioral styles.

    Wednesday, August 9, 1:00 p.m. - 4:30 p.m.


  • By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest quality decisions, and then act on your decisions with unity and commitment. Learn step by step tools for promoting open, honest dialogue around high-stakes, emotional, or risky topics—at all levels of your organization.

    Wednesday, June 14 AND Thursday, June 15

    8:30 a.m. - 4:30 p.m.


    Wednesday, July 19 AND Thursday, July 20

    8:30 a.m. - 4:30 p.m.


    Tuesday, August 22 AND Wednesday, August 23

    8:30 a.m. - 4:30 p.m.

  • The ability to communicate well is arguably one of the most important business skills, yet so many of us haven't been trained on HOW to best communicate with leaders, co-workers and stakeholders. In today's fast moving world, your ability to communicate can make or break your career! Effective communication occurs when the receiver clearly understands the information or idea that the sender transmits.

    Tuesday, June 20

    1:00 p.m. - 4:30 p.m.

Finance and Accounting

  • Are you new to MSU and/or to a financial role? The intent of this session is to answer the question: Where do I start? You have a vast toolbox at your disposal. This session will identify all of the tools and provide a guide to your training resources.

    Wednesday, June 14, 1:30 p.m. - 4:00 p.m.

    Tuesday, July 18, 1:30 p.m. - 4:00 p.m.


    Tuesday, August 15, 8:30 a.m. - 11:00 a.m.

  • This interactive session will provide you the opportunity to learn about key accounting concepts and how to apply them to the finance system, including: accounting basics, funds, sub-funds, object codes, workflow, internal controls, reporting basics and more.Note: This session was formerly titled “MSU Accounting in EBS” and “Accounting 101”. This session will serve as a prerequisite for future MSU Accounting training programs. All Fiscal Officers are strongly encouraged to attend.

    Tuesday, June 20 OR Thursday, August 24

    8:30 a.m. - 4:00 p.m.

  • This class is designed for employees who have been processing university business travel for less than 9 months. Topics covered: travel contracts, authorizations, reservation processes and services, reimbursements, per-diem calculations, exchange rates, cash advances and more.  Processing documents in EBS will be included.This class was formerly titled "MSU Travel 101" and "Travel Regulations and Reimbursement Processing"

    Thursday, July 13 OR Thursday, August 10

    8:30 a.m. – 2:30 p.m.

  • This session provides key information about making payments to non-U.S. vendors and individuals. Topics will include how to identify non-resident aliens and foreign vendors, visas, payment types, professional services contracts, U.S. taxes on payments, tax treaties and processing disbursement vouchers for payment.

    Tuesday, July 18, 8:30 a.m. - 11:30 a.m.


    Wednesday, August 16, 8:30 a.m. - 11:30 a.m.

  • This class is specifically designed for those who have been processing university business travel for more than one year, or who desire more in depth knowledge regarding foreign travel reimbursements and more complicated travel scenarios.  Topics and exercises will include: Fly America Act procedures, travel regulation policies, foreign per diem calculations, foreign currency conversations, and complicated/unusual travel reimbursement processing.

    Thursday, July 20

    8:30 a.m.- 2:30 p.m.

  • Do you want to know how to handle requisitions and what happens when they get to Purchasing?  We’ll cover key processes to ensure your unit’s needs are met. Additional topics: bid requirements, contract review/approval process, international purchasing, subcontracting plan execution and reporting, and more.

    Thursday, July 27, 1:30 p.m. - 4:30 p.m.

  • As a new employee, this class is designed with you in mind. This presentation will include "getting started" at MSU, navigating the MSU Travel at State website and strategic contracts that provide benefits to you and your travelers.

    Thursday, August 17

    8:30 a.m. - noon


  • Frontline supervisors are a main determinant of overall performance, retention and morale in an organization. Several recent studies have shown that a leading cause of employee dissatisfaction and turnover is not due to compensation (as typically thought), but by the relationship between the employee and their direct supervisor.

    Tuesday, June 20

    8:30 a.m. to noon

  • As a supervisor, it is important that you sufficiently prepare and work collaboratively with your employee to make the Performance Planning portion of Performance Excellence successful. In this program you can expect to learn strategies to link university and departmental priorities to the employee’s role, clarify expectations, write effective SMART goals, identify skill gaps, create a development plan and increase engagement in the process. 

    Thursday, June 22

    8:30 a.m. - 11:30 a.m.

  • This session is designed to provide you with support and information to help you get off to a good start in your important role as a leader at MSU.

    Tuesday, June 27

    8:30 a.m. – 4:30 p.m.

Customer Service

  • We must continually ask how Michigan State University will truly differentiate itself from the competition and thrive into the future. What will make the difference? Simply put, SPARTANS WILL. You will make the difference. This high-energy program is designed by Spartans for Spartans. Its goal is to inspire and build a high performance service mindset in all MSU team members to Deliver Outstanding Spartan Experiences with pride in everything we do and to all we serve.

    Thursday, June 22 OR Tuesday, August 8

    8:30 a.m. - 4:30 p.m.

Leadership Development

  • This two-day course teaches a step-by-step process for enhancing accountability, improving performance and ensuring execution. A combination of role plays and interactive scenarios allows participants to practice how to talk about violated expectations in a way that solves problems, improves relationships and improves team and organizational effectiveness.  

    Wednesday, July 12 AND Thursday, July 13

    8:30 a.m. - 4:30 p.m.

  • Effective leadership is imperative in times of transition, regardless of the nature or source of the changes you're experiencing. this session will enable you to understand the phases of change, deal with resistance, build support for change, and communicate more effectively to reduce resistance and build change adeptness in staff members.

    Tuesday, July 18

    8:30 a.m. - noon

Human Resources

  • This class will give you the tools for accessing and entering data for Merit, College, Promotion and Provost Market increases for non-union faculty as well as Merit and College increases for union faculty. This system will be used for the October raise data. Target Audience: Please contact your MAU fiscal officer prior to enrolling in this program. 

    Wednesday, July 26, 2017

    1 p.m. - 4 p.m.