Core Competencies for Supervisors
Frontline supervisors are a main determinant of overall performance, retention and morale in an organization. Several recent studies have shown that a leading cause of employee dissatisfaction and turnover is not due to compensation (as typically thought), but by the relationship between the employee and their direct supervisor. In this session, we will explore how your role as supervisor adds value to the organization, how to successfully move from peer to supervisor, and how to build communication skills, motivate and give effective feedback.
Tuesday, March 7 OR Thursday, April 20
8:30 a.m. to noon